ගෙවීම් ප්‍රතිපත්තිය

1. Accepted Payment Methods

We accept the following online payment methods:

• Credit/Debit cards
• Bank transfers (if supported)
• Mobile payment apps (e.g., eZ Cash, mCash)
• Online payment gateways (ex: PayHere, Stripe, etc.)

Note: Update this list to match what you use.

2. Payment Process

• Payment must be completed before course access is granted.
• After payment, students receive immediate access to the purchased course.
• A confirmation email or receipt will be sent.

3. Pricing

• All prices are listed in Sri Lankan Rupees (LKR).
• Prices may be updated without prior notification.
• Promotional discounts, coupons, and offers may be applied at checkout (if available).

4. Failed or Pending Payments

If payment is unsuccessful:

• The student will not receive course access.
• The student may retry using another payment method.
• If a payment is deducted but access is not granted, students must contact support with a transaction ID.

5. Refunds

Refunds are issued only under conditions described in our Return & Refund Policy (technical issues, duplicate payments, wrong purchase without accessing content).

No refunds are issued for:

• Change of mind
• Personal issues
• Missed classes
• Internet or device problems

6. Chargebacks & Disputes

If a customer initiates a chargeback:

• Course access will be immediately suspended.
• We will contact the student to resolve the issue.
• Fraudulent chargebacks may result in account termination.

7. Billing Information

You must provide accurate billing and contact information.

Incorrect information may cause delays or payment failure.

8. Contact Information

For payment issues, please contact:

A/L ගොඩ – Sri Lanka Online Commerce School

Address: 25/4, Kurukulawa, Ragama, 11010, Sri Lanka

Email: info@ALevelGoda.lk

Phone/WhatsApp: +94 71 92 333 20